Leaders is a forum that brings together innovators and senior voices to share their leadership experiences and perspectives on today’s most pressing topics.

leaders-hero-marissa-adams3.jpg

Marissa Adams, Europe and Americas Regional Head of Global Trade Solutions, HSBC

Wednesday, July 16, 2025
2:00 p.m. ET / 11:00 a.m. PT

Upcoming Livestream
American Banker LEADERS episode, in partnership with Pollinate, to discuss the small business opportunity for banks and the importance of fintech partnerships
Hero_leaders-headshots_Tony.jpg

The markets are waiting for the Federal Open Market Committee to make its next move.

American Banker Leaders Live session on the technology that is expected to have a significant impact on detecting and preventing fraud

Leadership & the Workplace
Fifth Third's Melissa Stevens on leadership, technology, and why regional banks are important

The Most Powerful Women to Watch honoree talks about what it means to lead, what's changed since she started on Wall Street, and why customers choose regional banks, in conversation with American Banker Editor-in-Chief Chana Schoenberger.

October 28
HSBC's Racquel Oden on managing wealth in tumultuous times

Racquel Oden, HSBC's head of wealth and personal banking in the U.S., talks about how to guide clients through a year of political and economic upheaval.

How a CEO guides a major bank toward growth after a merger acquisition

The Canadian bank's US CEO, Darrel Hackett, sits down with American Banker's editor-in-chief, Chana R. Schoenberger, to discuss the bank's plans after the integration of Bank of the West and what comes next.

Analyzing pay trends for bank CEOs

A sharp decline in bonuses led to a decrease in median bank CEO pay last year.

Leaders_How one of the world's oldest banks is taking on modern day economic challenges.mp4

BNY Chief Commercial Officer, Cathinka Wahlstrom, and Global Head of Enterprise Execution and Chief Corporate Affairs Officer, Jayee Koffey sit down with Editor-in-Chief Chana Schoenberger

Katherine Weislogel of Synovus on trends in treasury and payment solutions

Katherine Weislogel, head of treasury and payment solutions at Synovus, discusses industry trends.

March 26
 JPMorgan's Anu Aiyengar on what lies ahead in M&A

Anu Aieyengar, Global head of M&A at JPMorgan discusses her career and her outlook for M&A activity in the year ahead.

March 4
Tradeweb's global head of data and analytics on using AI for pricing

Lisa Schirf, managing director and global head of data and analytics at Tradeweb, on using AI to build price prediction models for fixed income markets.

March 1
What the next generation of wealth management clients want, with Bank of America's Katy Knox

What do younger clients want from wealth managers? Katy Knox, president of Bank of America's Private Bank, sits down with American Banker Editor-in-Chief Chana Schoenberger to discuss the future of high-net-worth investing and what clients are looking for now.

December 11
Citi's Tasnim Ghiawadwala on the importance of a client-centric approach

Citi's global commercial bank head talks about why understanding your clients is critical for bankers.

November 8
M&T's chief customer experience officer on the interconnectedness of employee and customer experience

Aarthi Murali, M&T's chief customer experience officer, is now in charge of employee experience as well. Murali said she is focused on the "human experience" at all levels.

November 7
Partner Insights
North American Banks Are Entering the Era of Agentic AI
As we look ahead at the future of banking, it's clear we're entering an era defined not just by digital transformation, but by intelligent transformation — where AI doesn't just support decisions, but actively helps drive them.
What's Next for Digital Origination? How AI is Fueling Real ROI
This Leaders episode will provide a roadmap on where digital banking is heading and how financial institutions can take advantage to benefit their customer experiences (CX) and ROI.
BaaS at a Crossroads: Unlocking Growth with Embedded Finance
Timely information on the changing regulatory landscape around BaaS and why a modernized platform is vital for banks to expand in this landscape.
Navigating your digital asset journey: A banker's handbook
Expert insight to ensure your digital asset strategy is built to withstand a rapidly evolving landscape.
Learn how Tier 1 and 2 banks are using dynamic, cloud-based automation and AI solutions to deliver the right offer, to the right customer, at the right time, while staying compliant and accelerating time to market strategies.
Bridging the digital divide: The benefits of embracing in-house investing solutions
Why financial institutions should capitalize on their trust advantage and bring digital investing in-house
On-Demand Video Lead Gen: The CX-EX Dynamic: Why does it matter?
How banking leaders are taking initiative to address the employee experience and ultimately create a positive pathway to desired customer experience outcomes
AI in Banking: Science project or long-term growth strategy?
80% of bankers are concerned that AI can lead to misinformation and biased decision- making. But sitting on the AI sidelines means missing out on significant operational and competitive opportunities. How can bankers thread the needle?
How Does Information Governance Generate Value with AI in Financial Firms?
AI is powerful. However, if fed with bad data, results will not provide value and may have detrimental impact.
Emerging Technology
Beth Johnson shares the AI projects underway at Citizens Bank

Citizens is testing the use of generative and traditional AI in several areas, including as a copilot for contact center reps and to help branch staff detect fake checks, she says.

October 5
Betsy Cohen and Sallie Krawcheck on innovation, fintech and investing

The co-founder and CEO of Cohen Circle (and former founder of The Bancorp Bank) and founder of Ellevest (and former CEO of Smith Barney, Citi wealth management and Merrill Lynch wealth management), shared their morning routines, their leadership styles and their takes on the future of fintech at an Arizent-hosted event during Fintech Week.

April 16
Busting AI myths with the ETA's Jodie Kelley

There are a lot of misconceptions about how the payments industry uses generative AI. Jodie Kelley, chief executive of the Electronic Transactions Association, separates the reality from fiction.

April 11
Navigating payments innovation amid changing regulations

Payments Innovation Association CEO Brian Tate sees new trends in how technology is transforming payments technologies that are secure, safe and fair.

April 4
How banks are using AI for good
Minerva Tantoco, Interim Chief Executive Officer of the New York Hall of Science and former co-founder and CTO of Grasshopper Bank, shares her take on how AI can be used to improve products for bank customers and enhance quality of life for bank employees.
Innovation and Governance and the FHFA

Anne Marie Pippin, associate director in the Federal Housing Finance Agency's Office of Financial Technology, weighs the forces shaping the industry's future.

December 1
NYC's Chief Technology Officer Shares How Artificial Intelligence is Modernizing America's Largest City

The artificial intelligence revolution has arrived. NYC's CTO, Matthew Fraser, tells American Banker's Executive Editor of Technology, Penny Crosman, how new technology is shaping policy in America's largest city.

Small bank, big decisions

Josh Williams, chief banking officer for Seattle Bank, explains how changes in payments technology will affect smaller institutions.

June 8
Insurtech and fintech outlook post-SVB

The collapse of Silicon Valley Bank ratcheted up the financial pressure on startup companies that was already building. How can new entrants adapt?

Is your tech agenda set for safety or standout growth?

Financial services firms are focusing on essential risk-related priorities, but must not lose sight of the importance of innovative technologies that drive business forward.

March 10
KeyBank's Amy Brady on adopting cloud computing
The Cleveland bank recently expanded its partnership with Google Cloud and is teaching employees how to work with it.
Officials from the FHFA's new Office of Technology discuss its goals

Join three officials from the Federal Housing Finance Agency's recently establish Office of Technology to hear about their goals and initiatives for the department and how their work may impact every day lending activities.

Innovations in digital banking
Innovation of the Year: Starion Bank's accounts for DoorDash drivers

David Rogstad, Chief Banking Officer, Starion Bank, speaks with Chana R. Schoenberger, Editor-in-Chief of American Banker, about the project that won the award in the Embedded Finance category.

What's next for stablecoin and crypto regulation

Margaret Butler, Co-leader, Financial Services Industry Team, BakerHostetler, talks about the consequences of new laws and rules for on-chain finance, in conversation with Chana R. Schoenberger, Editor-in-Chief of American Banker.

Innovation of the Year: Gen AI at JPMorganChase

Derek Waldron, Chief Analytics Officer, JPMorganChase, discusses how banks can scale AI and the winning project that won top honors in the Innovation of the Year awards, LLM Suite, with Penny Crosman, Executive Editor, Technology.

Embedded and instant payments: What Fifth Third sees in the near future

Bridgit Chayt, EVP, Head of Commercial Payments, Fifth Third Bank, discusses what the bank is working on and what clients need now, in conversation with Chana R. Schoenberger, Editor-in-Chief of American Banker.

Sending instant payments: How Zions is moving forward with RTP

Kristiane Koontz, EVP, Treasury Management and Payments, Zions Bancorp, discusses the future of instant payments, stablecoins and crypto with Chana R. Schoenberger, Editor-in-Chief of American Banker.

Building a fintech-focused bank

Jackie Reses, one of American Banker's Innovators of the Year for 2023, has started a de novo that will serve fintechs and crypto companies.

July 5
Leading digital transformation at Arvest Bank

Merling is one of American Banker's Innovators of the Year.

July 5
Crafting a commercial bank's tech stack from a blank slate

Allan Rayson, the chief innovation officer and chief technology officer of Encore Bank, gravitates toward nimble, up-and-coming fintechs that help Encore's commercial clients open accounts and obtain loans digitally.

June 25
Up next in digital banking: What to expect

CEO Mike Butler of Grasshopper Bank surveys the landscape of fintech and discusses how new developments will affect banks and their customers.

June 25
The death of the 'omnichannel' in digital banking

Alex Carriles, chief digital officer at Simmons Bank, shares a behind-the-scenes look at how he has developed several innovations around mobile banking, how he fosters collaboration among different teams and how he copes with really bad days.

June 25
Highlighting Wealth Management
The case for adding bitcoin to client portfolios

Advisors were right not to recommend the decentralized cryptocurrency in the past. They can be right again by recommending it today.

A conversation about behavioral finance with Shaping Wealth's Brian Portnoy

Behavioral finance is increasingly influencing how wealth managers serve their clients. How is the field evolving, and what are the freshest insights?

Clients won't come to you: The vital role marketing plays for RIAs

Meg Carpenter, founder and CEO of FiComm partners, discusses the difficulties RIAs have in marketing themselves, the ways in which these entrepreneurs can build on their strengths to reach clients, and how to harness technology to boost their own profiles.

August 30
The data behind ESG rankings: How to make investment decisions backed by numbers

As more investors look to make portfolio allocations based on their values, we explore what ESG ratings can do — and what they can't.

Strategic planning: The health and wealth connection

There is little doubt that growing and protecting wealth is a critical pillar in everyone's financial plan. But what about maintaining and improving your health?

The wealth management business is undergoing considerable transformation. The pandemic has created a new breed of investors, with distinct expectations and tastes formed by new technology and having lived through the financial crisis.

Risk management for the future How advisors can bring value to their clients.mp4

Financial advisors have a variety of objectives in working with their investment-planning clients. But when all is said and done, clients are usually mainly interested in a successful road map to growing and protecting their wealth to and through retirement.

Join Financial Planning's Editor-in-Chief, Chana Schoenberger, Chief Correspondent Tobias Salinger, industry luminary Mark Tibergien and financial advisor Dasarte Yarnway as they discuss the profound changes the financial advisory sector is undergoing.

Executives from Alliance Bernstein, Edward Jones and Kasisto discuss best practices and ways to improve the client experience.

July 30

Industry experts weigh in on the future of wealth management.

July 29

A conversation with Penny Pennington, manager partner at Edward Jones.

July 29
What financial institutions need to be telling women about their finances

Women in the United States have a lot in common when it comes to managing their money. They prioritize financial stability and nearly half equate negative emotions with financial planning - far more than men.

Disruption & Innovation
Nasdaq CEO Adena Friedman on what's next for tech in banking and finance

As the new administration kicks off, Friedman discusses what she's seeing in the world of tech infrastructure and how banks are using tech to ward off crime.

 AI in 2025: Lessons and Predictions for Bankers

Dr. Scott Zoldi, Chief Analytics Officer at FICO, takes a fresh look at the ever-changing AI landscape, and what's most important to watch in the year ahead.

'I feel elated': Jennifer Smith reflects on Zions Bank's 10-year core transformation

Smith, chief technology and operations officer at the Utah Bank, shares some of the lessons learned from a recently completed core system replacement.

October 2
BNY's Emily Portney on leading with authenticity

Portney, one of our The Most Powerful Women in Finance honorees, discusses her role and responsibilities.

October 2
Taking control of your AI strategy

Many people are jumping on the AI bandwagon without asking the most basic questions. FICO Chief Analytics Officer Scott Zoldi, who holds a Ph.D. in theoretical and computational physics from Duke University, has been in the business long enough to see the warning signs.

Finding the right formula for digital payments

Sophia Goldberg, CEO of the startup Ansa, is a self-described payments nerd. She studied this industry for years — and literally wrote the book on payments — before starting her own company to develop digital wallets. In this live session, Goldberg, one of American Banker's Innovators of the Year for 2024, will share lessons on consumer and merchant behavior, and the changes she expects to see.

How companies are working with payments now, with KeyBank's Yaminah Sattarian

Businesses are using a range of payments technologies, new and old, as the instant-payments movement gathers steam. Most Influential Women in Payments honoree Yaminah Sattarian talks about what her clients want and how the payments world is changing, in conversation with American Banker Editor-in-Chief Chana Schoenberger.

April 11
Insurtech 2.0 and beyond Identifying the risks and uses for AI

As the use of internet of things (IoT) devices and artificial intelligence grow in popularity, their adoption is creating real risks for end users and insurers alike. As bad actors use it to perpetrate new kinds of fraud, carriers can also utilize it to identify these risks and fraudulent claims more quickly.

Navigating the future of banking, fintech and AI

Luis Valdich, managing director of Citi Ventures, and Alex Sion, managing director of private equity firm Motive Partners, explain how they envision advanced AI changing work in financial services.

March 1
5 Areas to watch for digital transformation in 2024

Join Hemant Sarma from Chubb as he shares where the greatest opportunities are for digital transformation.

The future of small business banking with Truist's Scott Stearsman

The head of small business at Truist Bank discusses how regional banks are operating in this market, in conversation with American Banker Editor-in-Chief Chana Schoenberger.

December 20
How banks can serve small businesses with BMO's Niamh Kristufek

The head of U.S. business banking at BMO discussed what small businesses need with American Banker Editor-in-Chief Chana Schoenberger in the Leaders Forum.

December 18
Policy, Politics & Regulation
Lauren Saidel-Baker analyzes the Federal Reserve meeting

The Federal Open Market Committee will meet on June 17-18. While no rate cuts are expected at this point, things can change quickly. Lauren Saidel-Baker, economist at ITR Economics, provides her take on the meeting the new Summary of Economic Projections and Fed Chair Jerome Powell's press conference.

Luke Tilley analyzes the Federal Reserve meeting

Get expert analysis of the May FOMC meeting, inflation outlook, and Powell's comments.

Watching for clues from the Federal Reserve

Mike Goosay, Chief Investment Officer of Global Fixed Income at Principal Asset Management, breaks down the Federal Open Market Committee meeting, Chair Powell's press conference and the SEP.

Is the FOMC ready to pause?

The Federal Open Market Committee cut the fed funds target again in December but signaled fewer cuts in 2025. There was some dissent. The markets are watching to see if the Federal Reserve pauses its easing cycle in January. Brian Rehling, head of global fixed-income strategy at Wells Fargo Investment Institute, recaps and parses the previous day's FOMC meeting and Fed Chair Jerome Powell's press conference.

What Trump 2.0 will mean for Fed, economy V3

A week ahead of inauguration day, Scott Colbert, executive vice president, director of fixed income and chief economist at Commerce Trust, takes a look at how the Federal Reserve and the economy will fare in President-elect Donald Trump's second run in the White House.

What Trump's election means for Federal Reserve

Donald Trump discussed various items related to the Fed and its independence and stated he would not nominate Jerome Powell for another term as chair. Gennadiy Goldberg, head of U.S. rates strategy at TD Securities, discusses what a Trump presidency may mean for the Fed.

What bankers got right and wrong about the election

Join Arizent and American Banker experts as they discuss whether bankers and other financial professionals got what they wanted from Trump's victory at the polls.

Breaking down the FOMC decision

The Federal Reserve began cutting rates in September. The December meeting is its last of 2024. Will the cutting continue, or will there be a pause? Doug Peta, Chief Strategist, U.S. Investment Strategy, at BCA Research, discusses the meeting and future policy.

Will the Fed pull the trigger on rate cut?

The Federal Open Market Committee is expected to cut interest rates at its September meeting, which will also provide a new Summary of Economic Projections. Marvin Loh, senior macro strategist at State Street Global Markets, examine the meeting, the SEP and Fed Chair Powell's press conference.

On-Demand Video Lead Gen: What's the Fed's next move?

After cutting rates 50 basis points in September, the Federal Open Market Committee meets after Election Day to determine monetary policy. Gary Pzegeo, head of fixed income at CIBC Private Wealth U.S., provides his take on the latest move.

Gary Quinzel recaps FOMC meeting

Gary Quinzel, vice president of portfolio consulting at Wealth Enhancement Group, gives his views about monetary policy and offers his opinion on the FOMC statement and Fed Chair Jerome Powell's press conference.

Will the Fed cut rates this year?

Recent economic data have shown inflation stubbornly above the Fed's 2% target, putting rate cuts in jeopardy. Lauren Saidel-Baker, an economist with ITR Economics, parses the FOMC meeting, Chair Powell's press conference and takes a look at future policy.

OSZAR »